Shipping + Returns

Where does TitanShield ship?

We currently ship everywhere in the U.S., as well as Canada, Australia, and most of Europe—for a full list, see below. 

You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, or remote areas in northern Canada.

We’re able to ship to the following European countries:

Great Britain, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Poland, Romania. Slovakia, Slovenia, Spain, and Sweden.

Shipping to the USA

Shipping Method	Cost	Shipping Time
Standard Shipping (Orders over US$25)	FREE	3-5 business day shipping
Standard Shipping (Under US$25)	US$5	3-5 business day shipping

We also offer Expedited 2-Day Shipping and Priority Next-Day Shipping. Shipping costs are requested from Amazon Logistics in real-time and displayed at checkout. We do not mark up shipping costs. 

Expedited and Priority ship speeds are not available for post office box addresses. 

Shipping to Canada

Shipping Method	Cost	Shipping Time
Standard Shipping (Orders over CAN$35)	FREE	3-5 business day shipping
Standard Shipping (Under CAN$35)	CAN$7	3-5 business day shipping

We also offer Expedited 2-Day Shipping and Priority Next-Day Shipping. Shipping costs are requested from Amazon Logistics in real-time and displayed at checkout. We do not mark up shipping costs. 

Expedited and Priority ship speeds are not available for post office box addresses. 

Shipping to Great Britain

Shipping Method	Cost	Shipping Time
Standard Shipping (Orders over £20)	FREE	3-5 business day shipping
Standard Shipping (Under £20)	£5	3-5 business day shipping

We also offer Expedited 2-Day Shipping and Priority Next-Day Shipping. Shipping costs are requested from Amazon Logistics in real-time and displayed at checkout. We do not mark up shipping costs. 

Expedited and Priority ship speeds are not available for post office box addresses. 

Shipping to Germany & the rest of Europe

Shipping Method	Cost	Shipping Time
Standard Shipping (Orders over €39)	FREE	3-5 business day shipping
Standard Shipping (Under €39)	€5	3-5 business day shipping

We also offer Expedited 2-Day Shipping and Priority Next-Day Shipping. Shipping costs are requested from Amazon Logistics in real-time and displayed at checkout. We do not mark up shipping costs. 

Expedited and Priority ship speeds are not available for post office box addresses. 

Shipping to Australia

Shipping Method	Cost	Shipping Time
Standard Shipping (Orders over AU$39)	FREE	5-8 business day shipping
Standard Shipping (Under AU$40)	AU$5	5-8 business day shipping

We also offer Expedited 2-Day Shipping and Priority Next-Day Shipping. Shipping costs are requested from Amazon Logistics in real-time and displayed at checkout. We do not mark up shipping costs. 

Expedited and Priority ship speeds are not available for post office box addresses. 

When will my order ship? 

Here's how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 2 to 4 business days. Then Amazon's carriers take it from there. You'll get a shipment notification email with a tracking number as soon as your package ships. It's on the way!

Where do your orders ship from? 

We partner with Amazon Logistics to handle fulfilment. They bring our products closest to you and offer the fast and reliable shipping that you have come to expect. Your order is picked and packed in the country you ordered from, except for European countries. European orders ship from a warehouse in Germany. 

I'm having problems with the tracking.

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn't updating or working at all, please reach out to us as soon as you can via support@titanshieldgaming.com. We can give you the inside info.

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email support@titanshieldgaming.com.

Are there customs and duties charged?

No, your order is dispatched from a fulfilment centre in your country. Sales tax is calculated separately at checkout. For European customers, VAT is included in pricing.